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About us

One Vision.
One Team.

Dynamic, Meticulous, Genuine. Dedicated, Motivated, Go-getters. There are a number of things that DMG stand for, but first and foremost it’s our customers.

Our customers are at the centre of everything we do. Over the years we’ve listened to their wants and needs, tailoring our offering to provide the perfect partnership with leading UK suppliers who, alongside our in-house facilities management team, help businesses with all their service needs.

As a leading Business Supplies and Solutions organisation, partnering with the UK’s largest Business Supplies wholesaler, you can rest assured that at DMG we take our responsibilities seriously, not just to our clients but to our people and the planet too.

That’s why we have a framework that ensures a consistent and impactful approach across the business to empower people from any background, and shared goals to strive for in the protection of the environment.

One solution.

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Saving time and money. The DMG Price Promise.

Our comprehensive range of products and services offers significant savings, providing a complete end-to-end sourcing service, covering the most demanding and varied of working environments.

Backed by a team built from industry professionals, together we have a wealth of knowledge in all the areas we supply. Through our outstanding managed services our clients save on average 4.2 hours per week. By improving customer service and providing better efficiency we make things easier, helping customers focus on even more important areas within their own businesses.

Our pricing structure is designed to ensure you maximise savings. Our promise is clear, simple and transparent; providing competitive and realistic prices with catalogue discounts that help clients spend less.

How we do things.

Consultation

We work with clients to truly understand their business, vision and challenges so we can provide a solution that is aligned to their needs and delivers a solution that is not only better, but sustainable too.

Audit

We’ll analyse the business expenditure and review the soft costs, factoring in time and resource across the entire business.

Proposal

Following the output of our consultation and audit, we create a bespoke proposal to offer sustainable cost saving products and services.

Mission. Vision. Values.

Our aim is to exceed our customers’ expectations. Through our culture of customer focus and continuous improvement, we will be recognised for our passion, performance and the quality of our people. To become the first choice sustainable Business Solutions company in London and the UK, by offering choice, flexibility and an outstanding customer experience to all our customers.

One team – working together to deliver a joined-up, consistent and reliable outcome for customers and their colleagues.

Customer focused – knowing what our customers value, and collaborating with them to drive predictable results week after week.

Passion to excel – we believe in keeping our promises and in continuous improvement and excellence.

Pride – in work, results and relationships.

One focus. Customers.

We’re not too big to take any customer for granted – they are at the core of our business no matter the size.

To ensure that they maximise the benefit from a new agreement as quickly as possible it’s essential we establish relationships with all of our clients’ colleagues, not just those that place orders, but also those that receive our deliveries and pay the invoices.

Our commitment to building these relationships highlights to everyone from the very outset that we’re fully committed to providing the best service and support.

Quarterly reviews

We’re also committed to continually improving the service and the demonstrable hard and soft cost reduction benefits, while fully understanding the importance of shared cost reductions. Targets will be measured and reviewed on a quarterly basis as an integral part of the contract review mechanism. In the background we have an established and experienced Customer Care team who support with:

– Managing back orders
– Act as an escalation point where required
– Provide product knowledge
– Seamless day to day running of your account

And much more.

Online ordering

DMG’s e-commerce platform has been developed to be quick and simple to use.

Using the latest secure technology from the industries market-leading online ordering platform, our platform offers extensive functionality including; basket optimisation, online reporting and order tracking.

The e-commerce platform also captures all data and can be presented down to transaction line detail to provide clients with clear transparent data as and when required.

Charity

Each year DMG donate a percentage of their net profits to charity. We regularly run 3 company charity events per year with the winner of each tournament choosing a charity of their choice that the winnings are then donated to.

We are also proud to be an Ambassador for Teens Unite supporting youngsters with cancer.

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