From picking up the phone and assisting with day to day enquiries, to preparing cost reports whilst providing exceptional proactive customer service. Here at DMG our goal is longevity, we are not here to win business for the next month or two; like the majority of our clients our goal is to be as proactive and as efficient as possible in everything we do, ensuring that year on year our clients stay working in partnership with us, and here is how we do it:
If it’s not in the catalogue don’t worry, there’s nothing we cannot find for you, whether it be a specialist paper, an exclusive coffee or just the right chair for your boss! We’ll save you all that time finding and buying that ‘just so’ product.
Quarterly Price Reviews
Quarterly we will report on your account and ensure that all your most popular items are rotated onto your core list guaranteeing you best value at all times.
Your online account is configured exactly how you want it, however complex that maybe including multi-level authorising, cost centres, order pads etc. Full training and support always available.
Any format to suit you whether it be by order, department or cost centre, weekly or monthly we can process them to suit you.
Going the extra mile
Recently a client held a ‘bring your children to work day’. They asked us to create party bags and supply all the cakes and drinks. We soured different party treats from flying dinosaurs to whizz bang sweets, made all the bags up and ensured the children had a memorable fun gift.
We strive to bring you the best possible experience when dealing with your office supplies company.
Guarantee at least a 10% saving against your current supplier spend.
Up to 70% off catalogue prices.
Fixed prices for 12 months.
Quarterly price reviews to ensure you continue saving money throughout the year.
Keeping your core list up to date to ensure the most significant savings are locked in throughout the year.